Last updated: September 23, 2026
By accessing and using this website, you agree to be bound by these terms of use and our privacy policy. If you do not agree with any part of these terms, please do not use our website or services.
We provide garden maintenance, landscape design, and related horticultural services to residential and commercial clients in the London area. Information on this website describes our general service offerings. Specific services provided to you will be confirmed through direct communication and may differ based on your property's requirements.
Submitting a service request through our website does not constitute a binding contract. Requests are enquiries that we will respond to with availability and, where appropriate, a detailed quote. A contract for services exists only when we confirm acceptance of your project in writing and you agree to the terms, timeline, and pricing.
Quotes provided are valid for 30 days from the date of issue unless otherwise stated. Prices may change if site conditions differ significantly from what was assessed during the quotation visit.
Prices listed on this website are starting rates for typical projects and do not constitute binding offers. Final pricing depends on property size, current condition, access requirements, and scope of work.
Payment terms will be specified in your service agreement. For ongoing maintenance contracts, payment is typically due within 14 days of invoice. For larger projects, we may require a deposit before work begins.
If you need to cancel or reschedule a scheduled service visit, please provide at least 48 hours notice. Cancellations with less notice may incur a fee to cover scheduling costs.
We reserve the right to reschedule service visits due to severe weather, equipment failure, or other circumstances beyond our control. We will notify you as soon as possible and arrange an alternative date.
You are responsible for ensuring we have access to the areas where work will be performed. This includes unlocking gates, moving vehicles or outdoor furniture that would obstruct work, and informing us of any hazards like underground utilities or fragile features.
If we arrive for a scheduled service and cannot access the necessary areas, a callout fee may apply.
While we take care to perform all work to professional standards, we cannot guarantee specific outcomes for living plants, which are affected by factors beyond our control including weather, soil conditions, pests, and diseases.
We maintain public liability insurance for property damage and injuries that may occur during our work. However, we are not liable for pre-existing damage, hidden defects, or damage resulting from failure to follow our maintenance recommendations.
Our total liability under any service contract is limited to the amount you paid for that specific service.
Information on this website is provided for general guidance. While we strive for accuracy, we do not warrant that all content is current, complete, or error-free. Service descriptions, pricing, and availability are subject to change without notice.
Images on this website are illustrative and may not precisely represent what your completed project will look like. Plant varieties, garden features, and overall aesthetic will vary based on your specific project requirements and site conditions.
All content on this website, including text, graphics, logos, and images, is our property or used with permission. You may not reproduce, distribute, or create derivative works from this content without written authorization.
Landscape designs we create for you remain our intellectual property, though you have the right to implement them on your property.
Our website may contain links to third-party websites for your convenience. We do not control these sites and are not responsible for their content, privacy practices, or availability.
This website contains information of an advertising nature. Content is designed to inform potential customers about our services and encourage enquiries.
Our services are not a substitute for professional arboricultural consultation where specialized assessment is required. For complex projects involving protected trees, structural concerns, or plant health issues beyond routine maintenance, we recommend consulting a qualified specialist.
Results from garden services vary based on existing site conditions, weather patterns, maintenance frequency, and other factors. We cannot guarantee specific aesthetic outcomes or plant survival rates.
These terms are governed by the laws of England and Wales. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may revise these terms at any time by updating this page. Changes take effect when posted. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.
For questions about these terms or to discuss service contracts, contact us at [email protected] or write to 47 Kensington Gardens, Notting Hill, London W2 4ED, United Kingdom.